FAQ

One personal email address that turns your shipping confirmations into live tracking. Forward a shipping email to it and ParcelOS pulls out the tracking number, works out the carrier and follows the parcel for you.

Sign up and you get your own address, something like you@inbox.parcelos.io. When an online store emails you a shipping confirmation, forward that message to your address. We read it, detect the carrier and start tracking — no copy-pasting tracking numbers.

Auto-detection from forwarded mail covers the carriers most people order from: UPS, FedEx, USPS, DHL, Amazon Logistics, Canada Post, Royal Mail, Australia Post, Colissimo, Purolator, Intelcom, Cainiao, 4PX, YunExpress, SunYou, Yanwen, Wish Post, TForce, PostNL, DPD, GLS, Evri and DB Schenker. Once a tracking number is in, we follow it across 1,400+ carriers worldwide.

No. ParcelOS never connects to your mailbox. We only ever see a message when you forward it to your address yourself, and you can stop forwarding at any time.

Free is $0/mo: manual parcel tracking and up to 3 active packages. Pro is $5.99/mo: your personal forwarding address, unlimited active packages, and push & email delivery alerts.

Add the parcel by hand on your dashboard — paste the tracking number and pick the carrier. From that point it tracks exactly the same as an emailed one.

Each account has one address, and you can rotate it from your account if it ever starts receiving mail you didn't send. Separate accounts get separate addresses, which is handy for keeping one inbox per store or per household member.

No. We read the shipping emails you forward us so we can track the parcels in them, and that's the whole business model. The details are in the Privacy Policy.